Tatpara Spices brings you authentic, homemade South Indian flavors from Palakkad, Kerala. Crafted by secret recipes passed down through generations. Our pickles, podis, vadams, vathals, thokkus, and instant mixes preserve tradition, homemade goodness, not mass produced in factory. It's made to deliver health, taste, and convenience in every bite. Every product is made with care, using handpicked local produce and quality ingredients. At Tatpara, we believe in preserving the flavors of home while offering the ease and freshness today’s families need.
Privacy Policy
Terms of Service
Last updated: 10/09/2025
1. Overview
This website is operated by Tatpara Spices (“we”, “us”, “our”). Throughout the site, the terms “we”, “us” and “our” refer to Tatpara Spices. By accessing or using our website and/or purchasing products, you (“you”, “user”, “customer”) agree to be bound by these Terms of Service (the “Terms”), our Privacy Policy, and any other policies or rules posted on the site. If you do not agree with these Terms, do not access or use the Service.
We may update these Terms from time to time by posting revisions on this page. Your continued use of the website after changes are posted constitutes acceptance of those changes. It is your responsibility to check this page periodically.
Our store is hosted on Wayapp, which provides the e-commerce platform used to sell our products and services.
2. Eligibility
By using the Service you represent that you are at least the age of majority in your jurisdiction or that you are the age of majority and have consent from a parent or guardian to use the Service on behalf of a minor. You may not use our products for any illegal or unauthorized purpose.
3. Use of the Service
You agree not to:
• Violate any applicable law or regulation.
• Transmit worms, viruses, or any code of a destructive nature.
• Reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written consent.
• Interfere with or circumvent security features of the Service.
A breach of these Terms may result in immediate termination of your access.
4. Account & Billing Accuracy
You agree to provide current, complete and accurate purchase, billing, and account information and to promptly update that information. We reserve the right to refuse or cancel any order, limit quantities, or reject orders that appear to be placed by resellers or in violation of these Terms. If we cancel an order after your payment, we will notify you and issue a refund as required by applicable law.
5. Pricing, Availability & Modifications
Prices and availability of products are subject to change without notice. We may modify or discontinue any aspect of the Service at any time. We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
6. Product Descriptions & Images
We have made every reasonable effort to display product colors and images accurately; however, we cannot guarantee that your device’s display is accurate. Product descriptions are subject to change and are provided for informational purposes only. Some products may be available exclusively online and in limited quantities.
7. Returns, Refunds & Shipping
Our Returns Policy governs returns, refunds and exchanges. Please review the Returns Policy for details.
8. Third-Party Links & Tools
The Service may contain links to third-party websites and tools. Those links are provided for convenience and do not imply our endorsement. We have no control over third-party content and are not responsible for any transactions, damages, or losses that arise from your use of third-party services. Use of any third-party tools is at your own risk and subject to the third party’s terms.
9. User Content & Submissions
If you submit comments, ideas, suggestions, or other content (“Submissions”), you grant us a perpetual, irrevocable, royalty-free, transferable, sublicensable, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display and otherwise exploit such Submissions in any media. We have no obligation to keep Submissions confidential or to pay you for them.
You represent and warrant that any Submission is your own original work or that you have the necessary rights to submit it, and that it does not infringe any third party’s rights.
We may monitor, edit or remove content in our sole discretion.
10. Personal Information
Our collection and use of your personal information are governed by our Privacy Policy.
11. Prohibited Uses
You may not use the Service to:
• Violate any law or regulation.
• Infringe intellectual property or privacy rights.
• Harass, abuse, defame, or discriminate against others.
• Upload malware or malicious code.
• Collect personal information of others without consent.
• Spam, phish, scrape, or otherwise engage in unauthorized data collection.
Violation may result in termination and legal action.
12. Disclaimer of Warranties
The Service and all content, products and services provided through the Service are provided “as is” and “as available,” without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, error-free, or that defects will be corrected.
13. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Tatpara Spices, its officers, directors, employees, agents, affiliates, suppliers or licensors be liable for any indirect, incidental, special, consequential or punitive damages, including lost profits, loss of data or other damages arising from your use of the Service or any products purchased through the Service, even if we were advised of the possibility of such damages. Where applicable law does not allow the exclusion or limitation of liability, our liability will be limited to the greatest extent permitted by law.
14. Indemnification
You agree to indemnify, defend and hold harmless Tatpara Spices and its affiliates, officers, directors, employees, agents, licensors and suppliers from and against any claims, losses, damages, liabilities, including reasonable attorneys’ fees, arising out of your breach of these Terms, your Submissions, your violation of any law, or your use of the Service.
15. Termination
We may suspend or terminate your access to the Service at any time for any reason, including for violation of these Terms. Termination does not relieve you of obligations incurred prior to termination.
16. Severability
If any provision of these Terms is found invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remainder will remain in full force and effect.
17. Entire Agreement
These Terms, together with any policies posted on the site, constitute the entire agreement between you and Tatpara Spices concerning your use of the Service and supersede all prior agreements or communications.
18. Governing Law
These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Where local law requires otherwise, you may have additional rights.
19. Changes to Terms
We may update these Terms at our discretion. You are encouraged to review this page periodically. Continued use of the Service after changes are posted constitutes acceptance.
20. Contact
If you have questions about these Terms, contact us at: Tatparaspices@gmail.com
*Privacy Policy — Tatpara Spices*
Last updated: 10/09/2025
Tatpara Spices (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.
1. Information We Collect
We may collect the following types of information:
• Personal details: Name, email address, phone number, billing/shipping address.
• Payment details: Credit/debit card information and transaction history (processed securely via third-party payment providers).
• Order details: Products purchased, preferences, returns history.
• Technical data: IP address, browser type, device type, cookies, and usage patterns.
• Voluntary information: Information you provide through surveys, reviews, or customer support.
2. How We Use Your Information
We use your information to:
• Process and deliver your orders.
• Communicate with you about your order, promotions, or updates.
• Improve our products, website, and services.
• Prevent fraud and ensure site security.
• Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
• Service providers (payment gateways, shipping partners, IT providers).
• Legal authorities when required by law.
• Business partners in case of a merger, acquisition, or sale of assets.
4. Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience. You can disable cookies in your browser, but some site features may not function properly.
5. Data Security
We implement reasonable technical and organizational safeguards to protect your information. All payment data is encrypted during transmission. However, no online system can be guaranteed 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
• Access and request a copy of your data.
• Correct inaccuracies in your data.
• Request deletion of your personal information (subject to legal obligations).
• Opt out of marketing emails at any time.
To exercise these rights, contact us at Tatparaspices@gmail.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
9. Contact Us
For privacy-related queries, contact us at: Tatparaspices@gmail.com
Shipping Policy
Shipping Policy — Tatpara Spices
Last updated: 10/09/2025
At Tatpara Spices, we aim to deliver your orders quickly, safely, and efficiently. Please read our Shipping Policy to understand how we handle deliveries.
1. Order Processing
• All orders are processed within 1–3 business days (excluding weekends and holidays).
• You will receive a confirmation email once your order has been placed and another notification when your order has shipped.
• If we are experiencing high order volumes or stock delays, shipments may be delayed. We will notify you of any significant delay.
2. Shipping Rates & Delivery Estimates
• Shipping charges will be calculated and displayed at checkout.
• Delivery estimates:
o Domestic (India): 3–7 business days.
o International: 7–21 business days, depending on destination and customs clearance.
• Delivery times are estimates and not guaranteed. External factors such as courier delays, customs clearance, or unforeseen events may affect timelines.
3. Shipping Locations
• We currently ship within India and to selected international destinations.
• If your country is not available at checkout, please contact us at Tatparaspices@gmail.com for assistance.
4. Shipment Tracking
• Once your order has shipped, you will receive an email with a tracking number.
• Tracking availability depends on the courier service used.
5. Customs, Duties & Taxes (International Orders)
• International shipments may be subject to customs fees, import duties, and taxes imposed by the destination country.
• Tatpara Spices is not responsible for these charges. They are the responsibility of the customer.
• Customs policies vary by country; please check with your local customs office for details before placing your order.
6. Delivery Issues
• If a shipment is returned to us due to an incorrect address provided by the customer or failure to collect the package, reshipping costs will be the customer’s responsibility.
• We are not liable for delays caused by courier services, weather conditions, customs processing, or unforeseen events.
7. Damaged or Lost Shipments
• If your order arrives damaged, please contact us within 48 hours with photos of the package and items.
• If your order does not arrive within the expected timeframe, please reach out to us so we can investigate with the courier.
• Lost or stolen packages marked as “delivered” by the courier are not covered by Tatpara Spices, but we will assist in tracking them with the courier.
8. Contact Us
For any shipping-related questions, please contact: Tatparaspices@gmail.com