Shipping Policy — Tatpara Spices Last updated: 10/09/2025 At Tatpara Spices, we aim to deliver your orders quickly, safely, and efficiently. Please read our Shipping Policy to understand how we handle deliveries. 1. Order Processing • All orders are processed within 1–3 business days (excluding weekends and holidays). • You will receive a confirmation email once your order has been placed and another notification when your order has shipped. • If we are experiencing high order volumes or stock delays, shipments may be delayed. We will notify you of any significant delay. 2. Shipping Rates & Delivery Estimates • Shipping charges will be calculated and displayed at checkout. • Delivery estimates: o Domestic (India): 3–7 business days. o International: 7–21 business days, depending on destination and customs clearance. • Delivery times are estimates and not guaranteed. External factors such as courier delays, customs clearance, or unforeseen events may affect timelines. 3. Shipping Locations • We currently ship within India and to selected international destinations. • If your country is not available at checkout, please contact us at Tatparaspices@gmail.com for assistance. 4. Shipment Tracking • Once your order has shipped, you will receive an email with a tracking number. • Tracking availability depends on the courier service used. 5. Customs, Duties & Taxes (International Orders) • International shipments may be subject to customs fees, import duties, and taxes imposed by the destination country. • Tatpara Spices is not responsible for these charges. They are the responsibility of the customer. • Customs policies vary by country; please check with your local customs office for details before placing your order. 6. Delivery Issues • If a shipment is returned to us due to an incorrect address provided by the customer or failure to collect the package, reshipping costs will be the customer’s responsibility. • We are not liable for delays caused by courier services, weather conditions, customs processing, or unforeseen events. 7. Damaged or Lost Shipments • If your order arrives damaged, please contact us within 48 hours with photos of the package and items. • If your order does not arrive within the expected timeframe, please reach out to us so we can investigate with the courier. • Lost or stolen packages marked as “delivered” by the courier are not covered by Tatpara Spices, but we will assist in tracking them with the courier. 8. Contact Us For any shipping-related questions, please contact: Tatparaspices@gmail.com